Terms of Service

Welcome to Mistify Essentials (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services, including the purchase of humidifiers and related accessories (collectively, the “Services”).

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our website or Services.

1. Eligibility & Use of Website

By using this website, you confirm that you:

  • Are at least the age of majority in your jurisdiction, or

  • Have permission from a parent or legal guardian

You agree to use this website only for lawful purposes and in compliance with all applicable local, state, federal, and international laws.

2. Products & Descriptions

Mistify Essentials offers humidifiers and related products, including but not limited to:

  • Train-shaped humidifiers

  • Desktop humidifiers

  • Aromatherapy and mist humidifiers

We strive to provide accurate descriptions, images, and specifications. However, we do not guarantee that all product details are error-free. Please note:

  • Colors may vary due to screen settings

  • Product appearance may change due to manufacturing updates

  • Measurements and performance may vary slightly

3. Orders & Payments

All prices are listed in USD unless otherwise stated.

By placing an order, you represent that:

  • You are authorized to use the selected payment method

  • All billing and shipping information provided is accurate

  • You authorize us to charge the full order amount, including applicable taxes and shipping

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities per customer

  • Correct pricing or listing errors

If an order is canceled after payment, a refund will be issued.

4. Shipping & Delivery

We offer domestic and international shipping.

Shipping information:

  • Processing time: 1–5 business days

  • Shipping times vary by destination and carrier

  • Delays may occur due to customs, weather, or carrier issues

Once an order has shipped, Mistify Essentials is not responsible for delays, lost packages, or customs holds caused by third-party carriers. Tracking information will be provided when available.

5. Returns, Refunds & Exchanges

We want you to be satisfied with your purchase.

  • Returns are accepted only if the item arrives damaged or defective

  • Items must be unused and in original packaging

  • Proof of purchase is required

Non-returnable items include:

  • Used products

  • Clearance or final-sale items

  • Items damaged due to misuse or improper care

Refunds are issued after inspection and may take several business days to process. Shipping costs are non-refundable unless otherwise stated.

6. Product Use & Safety Disclaimer

Our products are intended for household use only.

You agree to:

  • Follow all included instructions and safety guidelines

  • Use clean water as recommended

  • Supervise children when products are in use

We are not responsible for damage caused by misuse, improper setup, incompatible electrical outlets, or failure to properly clean and maintain the product.

7. Health Disclaimer

Our products are not medical devices.

Humidifiers may improve air comfort but are not intended to diagnose, treat, cure, or prevent any medical condition. Consult a qualified professional for health-related concerns.

8. Intellectual Property

All website content—including text, images, videos, logos, and branding—is the property of Mistify Essentials and may not be copied, reproduced, or used without prior written permission.

9. User Conduct

You agree not to:

  • Engage in fraudulent activity

  • Attempt to hack, disrupt, or exploit the website

  • Upload malicious code or viruses

  • Harass or abuse staff or other users

Violations may result in account termination or legal action.

10. Limitation of Liability

To the fullest extent permitted by law, Mistify Essentials shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

  • Personal injury resulting from the misuse of products

Our total liability shall not exceed the amount paid for the product.

11. Indemnification

You agree to indemnify and hold harmless Mistify Essentials, its owners, employees, and affiliates from any claims arising out of:

  • Your use of the website

  • Violation of these Terms

  • Misuse of our products

12. Third-Party Services

Our website may contain links or integrations with third-party services. We are not responsible for the content, policies, or practices of third-party websites.

13. Termination

We reserve the right to suspend or terminate access to our website or Services at any time, without notice, if these Terms are violated.

14. Changes to These Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.
Shop the Collection